Dispatch & Delivery Information
Big Outdoors Company aims to dispatch all in-stock orders placed before 1pm on the same working day (Monday to Friday). Orders received during weekends or Bank Holidays will be dispatched on the next business day.
Our delivery service operates on standard business days and excludes weekend deliveries. Orders placed on a Friday will usually arrive the following Monday.
While we make every effort to ensure your order arrives on time, delivery times are approximate and not guaranteed. We cannot be held responsible for delays caused by external factors beyond our control.
Customers located in the Highlands, Islands, and other offshore UK destinations should allow additional transit time (usually 1 extra day on top of the selected service). Affected postcodes include: AB, IV, HS, KA27-28, KW, PA20-38, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25.
Delivery Charges
Mainland Great Britain
- Royal Mail 24 Tracked: £3.99 – 1 to 2 working days (only for selected items under 2kg due to dimension restrictions)
- 24-Hour Delivery (orders under £50): £5.99 – 1 to 2 working days
- 24-Hour Delivery (orders over £50): FREE – 1 to 2 working days
Outside of Mainland Great Britain
- Scottish Highlands & Islands: £18.99 – 3 to 4 working days
- Northern Ireland: £17.99 – 3 to 4 working days
- Isles of Scilly: £18.99 – 3 to 7 working days
- Isle of Wight: £18.99 – 3 to 4 working days
- Isle of Man & Channel Islands: £18.99 – 3 to 4 working days
- Over £50 (All offshore locations): £11.99
- Royal Mail 24 Tracked (under 2kg): £3.99 – 2 to 4 days
BFPO Addresses
Unfortunately, we do not ship to BFPO addresses.