Privacy Notice
The Big Outdoors Company Ltd T/A Aztec Leisure
The Big Outdoors Company Ltd ("the Company," "we," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your information — both online and offline.
This Privacy Notice ("Policy") explains what personal data we collect from you, how we use it, and the rights you have in relation to your data. It also describes how our websites operate and the relationship between the online stores we manage.
Who We Are
The Big Outdoors Company Ltd is a private limited company registered in England and Wales (Company Number: 06540520). We operate the websites:
- www.aztecleisure.co.uk — our main store and customer-facing brand
- www.bigout.co.uk — our online-only sister site offering selected products at exclusive web-only pricing
Both websites are operated by The Big Outdoors Company Ltd and share the same data controller.
We are registered with the Information Commissioner’s Office (ICO) under registration number ZA213451.
You can contact us at:
Aztec Leisure Camping
Trevellas
St Agnes
Cornwall
TR5 0XY
United Kingdom
Phone: +44 (0)1872 554421
Email: sales@aztecleisure.co.uk
Or:
The Big Outdoors Company Ltd
Unit 1 Cligga Head Industrial Estate
Perranporth
Cornwall
TR6 0EB
United Kingdom
Phone: 01872 211788
Email: sales@bigoutdoorscompany.co.uk
What This Policy Covers
This policy applies to both of our websites and any personal information collected via:
- Website orders
- Account registration
- Newsletter subscriptions
- Customer service interactions
What Personal Data We Collect
We may collect and process the following information:
- Name, address, and contact details
- Order history and delivery details
- Payment information (processed securely via third-party gateways)
- Marketing preferences and website usage data (e.g. through cookies)
How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Manage your account
- Communicate updates, offers, and promotions (if opted in)
- Improve our websites and customer experience
- Comply with legal obligations
Data Sharing and Storage
We do not sell your data. We may share necessary information with third-party service providers (such as couriers or payment processors) strictly to fulfil your order or manage our business operations securely and legally.
Your data is stored securely and only retained for as long as necessary to meet our legal, contractual, and operational obligations.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain cases
- Object to or restrict certain processing activities
- Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details above.
Cookies and Tracking
We use cookies and similar technologies on both websites to understand user behaviour, improve performance, and offer relevant products. You can control cookie settings via your browser.
Other Key Policies
You can find more information on our:
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on our websites.